Paddle Hub Terms and Conditions 

Welcome to Paddle Hub, your ultimate destination for pickleball enjoyment! Before you dive into the game, please take a moment to review our terms and conditions. By participating in pickleball activities at Paddle Hub, you agree to abide by the following terms:

Code of Conduct:

    • Treat fellow players, staff, and facilities with respect and courtesy.
    • Abide by the rules and guidelines set forth by Paddle Hub and any on-site supervisors.
    • We are committed to providing a safe and respectful environment for all participants. As part of this commitment, we have implemented a zero tolerance policy for abusive language or harassment of any kind. This policy applies to all members, guests, and staff involved in any activities associated with Paddle Hub.

Cancellation Policy:

    • In order to process a cancellation for a drop in you must email info@paddlehub.ca at least 24 hours in advance to receive a refund. 
    • Please note for our consecutive week programs there will be NO REFUND for CANCELLATIONS so before you book, please make sure dates work for you. 

Fees:

    • All fees must be paid in full before accessing the pickleball facilities.

Safety and Equipment:

    • Use appropriate and safe equipment while playing pickleball.
    • Report any damaged or unsafe equipment to staff immediately.
    • Proper athletic footwear must be worn on the courts. (Glasses or goggles are recommended)

Liability and Waiver:

    • Paddle Hub is not responsible for any injuries, accidents, or damages that may occur during pickleball activities.
    • All participants must sign a liability waiver before playing.

Health and Well-being:

    • Participants should be in good health and capable of engaging in physical activity.
    • If you have any pre-existing health conditions or concerns, consult with a healthcare professional before playing.

Facility Rules:

    • Follow all posted rules and regulations within the Paddle Hub premises.
    • Any violation of facility rules may result in suspension or termination of playing privileges.

Alcohol and Substance Use:

    • The consumption of alcohol or illegal substances on the premises is strictly prohibited.
    • Participants under the influence of alcohol or drugs will not be allowed to play.

Photography and Media:

    • Paddle Hub reserves the right to use photographs or media captured during pickleball activities for promotional purposes.

Privacy Policy:

    • Personal information collected during membership or reservations will be kept confidential and used only for internal purposes.

Inclement Weather:

    • In case of inclement weather, Paddle Hub reserves the right to cancel or reschedule activities. Refunds or credits may be issued at the discretion of management. 

Amendments to Terms and Conditions:

    • Paddle Hub reserves the right to modify these terms and conditions at any time. Participants will be notified of any changes.

By engaging in pickleball activities at Paddle Hub, you acknowledge and agree to comply with these terms and conditions. Paddle Hub reserves the right to refuse access or services to anyone who violates these terms or poses a threat to the safety and well-being of others.

Thank you for choosing Paddle Hub! Enjoy your game and have a great time on the courts!